Shipping & Returns
Products can be exchanged within 14 days or returned on the original tender within 7 days of the original purchase.
Products being returned or exchanged are subject to inspection and must be in new condition, with all original packaging and contents. Products that are missing contents and/or has signs of use will be changed a restocking fee of 5% or more. We reserve the right to refuse returns and exchanges for damaged or unsalable products.
Consumables are not returnable. We do not accept returns or exchanges for batteries, battery chargers, media, paper, lighting equipment, and software if the original packaging or seal has been opened.
Products marked as a Specialty Item, Final Sale, Clearance, or Special Order are not eligible for return or exchange. These products are final sale.
Original receipt and valid ID are required for all returns and exchanges.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.